🇨🇭Medical Care

Explore Thurston county medical care resources for emergency and planned care situations.

Below is a list of medical care facilities available for immigrants. If you come across any outdated information, please let us know by sending an email to update@immway.com, so we can promptly make the necessary updates.

Medical Care

Washington Healthplanfinder
Health Coverage for Immigrants: As of November 1, 2023, all Washington residents, regardless of citizenship or immigration status, can purchase qualified health and dental plans through Washington Healthplanfinder. This initiative ensures that everyone has access to essential health coverage.
PO Box 45531, Olympia, WA 98504
(800) 562-3022
askmagi@hca.wa.gov
Apple Health Expansion for Adults
Starting January 2024, Washington Apple Health (Medicaid) has expanded to cover adults aged 19 and older, regardless of immigration status, with incomes up to 138% of the federal poverty level. This expansion aims to provide comprehensive health coverage to more residents. 
 
Washington Apple Health Expansion
Washington Apple Health Expansion
ahexpansion@hca.wa.gov
(800) 562.3022 
 
For Washington state residents ages 19 – 64: 
 
Talk to a specialist: 
Washington Healthplanfinder: Schedule an appointment with a Navigator or Broker.
(855) 923-4633 or TTY/TDD (855) 627-9604.   
 
Washington Health Care Authority:
Find contact numbers for Community-Based Specialists by location. 
Call our financial counselors.
(206) 606-6226
 
For Harborview and UW Medical Centers, and UW Medicine Primary Care:
Schedule an appointment with a financial counselor.
(206) 744-3084
 
For Valley Medical Center
Call our financial advocates
(425)656-5599
 
For Washington state residents over 65 years of age: 
Visit Washington Connection
(877) 501-2233 or call (877) 501-2233
 
Emergency Medical Programs:
 
Alien Emergency Medical (AEM) Program
For individuals who do not meet the citizenship or immigration status requirements of other Apple Health programs, the AEM program offers coverage for emergency medical conditions, including emergency room care, inpatient admissions, outpatient surgeries, cancer treatment plans, dialysis treatment, and anti-rejection medication for organ transplants.
 
What it is:
 
An emergency medical program for individuals who do not meet the citizenship or immigration status requirements of other Apple Health programs.
 
Who is eligible:
 
Individuals with a qualifying medical condition, which includes at least one of the following:
  • Emergency room care, inpatient admission, or outpatient surgery;
  • A cancer treatment plan;
  • Dialysis treatment;
  • Anti-rejection medication for an organ transplant
Income and Resources:
 
Income and resource limits are the same as for the program to which the AEM applications are categorically relatable.
 
How to Apply:
 
Individuals with a qualifying emergency medical condition who are:
  • Age 65 or older and not a caretaker for a child under age 18;  
  • Receiving Medicare; or
  • Seeking long-term care services and are not relatable to a MAGI- based Apple Health program.
You can apply online at www.washingtonconnection.org or by completing the Application for Long-Term Care/Aged, Blind, Disabled Coverage (HCA 18-005). This application can be downloaded from the Health Care Authority website.
 
Individuals with a qualifying emergency medical condition who are:
  • Age 19 to 64;
  • Not receiving Medicare; or
  • Seeking long-term care services and are relatable to a MAGI- based Apple Health program.
You can apply by completing the Application for Health Care Coverage (HCA 18-001), This application can be downloaded from the Health Care Authority website.
 
Local Support Services:
 
World Relief Western Washington – Thurston County Office
Provides initial resettlement support to refugees and immigrants, including assistance with securing stable housing, cultural orientation, and enrolling in essential services, which may encompass healthcare access. 
520 Union Ave SE, Suite A, Olympia, WA 98501
(253) 277-1121
 
Statewide Resources:
 
Office of Refugee and Immigrant Assistance (ORIA)
Offers programs and services to support the health and wellness of refugee and immigrant communities in Washington State, including access to medical care and other essential services. 
KIDS General Information Line: 1-800-442-KIDS
Customer Service Contact Center at 877-501-2233
 
Apply for assistance
Do a review, report a change, or have questions about cash, food, Housing and Essential Needs referral, Medicaid (for people who are 65 and older, blind or disabled, receiving SSI or eligible for Medicare). 
(877) 501-2233
Child Support Questions
Pay, receive, or sign up to receive child support.
Employment Verification for DSHS Employee
(360) 725-5830
hrmsunit@dshs.wa.gov
 
Information on becoming a paid caregiver for a family member
CDWATalent@ConsumerDirectCare.com
Public Records Request
dshspublicdisclosure@dshs.wa.gov

Electronic DSHS Forms | DSHS (wa.gov)
DSHS Public Records Office
Office of Information Governance
P.O. Box 45131, Olympia, WA 98504-5131
(360) 902-8484

Question about language testing, interpreter certifications, credits or testing, or medical interpretation.
dshsct@dshs.wa.gov
(360) 890-0672
 
Report a privacy violation (HIPAA or other information)

Privacy | DSHS (wa.gov)
dshsprivacyofficer@dshs.wa.gov
DSHS Privacy Officer
PO Box 45135, Olympia, WA 98504-5135

Report patient abuse or neglect at Western State Hospital
(253) 671-7599
 
Report suspected abuse of an elderly or vulnerable adult
apscentralintake@dshs.wa.gov
(877) 734-6277
 
To file or report a civil rights complaint
(800) 737-0617, (360) 902-7998
Fax: (360) 902-7540
iraucomplaints@dshs.wa.gov

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